Privacy Policy
When you use the lecardinal.com website, L'Hôtel Le Cardinal may collect and process your personal data.
This Personal Data Protection Policy aims to inform users of the Service about the means implemented to collect and process their personal data, in compliance with applicable French and European legislation, particularly:
- Law n°78-17 of January 6, 1978, relating to information technology, files, and freedoms, amended by Law n°2004-801 of August 6, 2004, and Law n°2018-493 of June 20, 2018.
- Regulation (EU) No. 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR).
- Directive 2002/58 of July 12, 2002, as amended by Directive 2009/136/EC, and any national transposition text or subsequent texts.
By accessing and/or using the Service, you accept that your personal data will be collected and processed in accordance with the terms and conditions outlined below. If you do not accept this Policy, you must cease all use of the Service.
This Policy is an integral part of the Legal Notice and must be read in conjunction with the Terms of Service (TOS) and the Privacy Policy.
1. DEFINITIONS
The terms “personal data,” “process/processing,” “controller,” “processor,” “recipient(s),” “consent,” and “file” have the same meaning as set out in Article 4 of the GDPR.
2. CONTROLLER
The controller of the User's Personal Data collected on the Service is:
Hôtelière Cardinal 3, whose contact details can be found in Article 10.
3. WHAT PERSONAL DATA IS COLLECTED?
When Personal Data is collected, the User will be informed whether certain information is mandatory or optional. Failure to provide required data will prevent the User from accessing certain features (for example, online room reservation).
- Identity: title, surname, first name, organization, telephone number, email address
- Interests: declared via a form or inferred from the use of the Service
- Contacts: exchanges and correspondence
- Technical Navigation Data: IP address, cookies, visited pages, date/time (see Cookie Policy)
4. WHY DO WE COLLECT YOUR PERSONAL DATA?
Collected data is processed for the following purposes:
Contractual Basis
- Ensure Service availability and functionality
- Process your requests
- Facilitate browsing
Legitimate Interests
- Improve the Service
- Offer tailored services and promotions
- Communicate offers and news
Your Consent
- Send marketing communications and partner offers (if consent given)
5. WHO RECEIVES YOUR PERSONAL DATA?
Collected data is strictly confidential. We take all appropriate technical and organizational measures to prevent unauthorized access or damage.
5.1. Data Transferred to Authorities
Personal Data may be transferred to public bodies or authorities upon legal request.
5.2. Data Accessible to Third Parties
- Our staff and auditors
- Commercial partners (restaurants, spas, etc.)
- Social networks, if you connect via those platforms
- Subcontractors for technical and service purposes
5.3. Transfers Outside the European Union
If data is processed outside the EU, appropriate safeguards will be implemented in compliance with applicable regulations.
6. YOUR RIGHTS
You may exercise the following rights (with proof of identity):
- Right of Access: Access your data
- Right of Rectification: Correct inaccurate data
- Right to Erasure: Request deletion
- Right to Object: Refuse certain processing
- Right to Limit Processing: Restrict use
- Right to Portability: Obtain a readable copy
Requests can be sent to: reception@cardinalparis.com
If you object, we will cease processing unless there are compelling legitimate grounds.
7. DATA RETENTION
Data is kept only for the time strictly necessary to achieve its purpose. Beyond that period, it will be deleted or anonymized.
8. PROTECTION OF MINORS
The Service is not intended for users under 15 years old. We do not knowingly collect data from minors without verifiable parental consent.
9. SECURITY
We implement appropriate technical and organizational measures to ensure confidentiality, integrity, and security of data.
10. CONTACT
For all requests concerning data protection:
Hôtel Le Cardinal
3 Rue du Cardinal Mercier, 75009 Paris
Email: reception@cardinalparis.com
If your issue remains unresolved, you may contact the CNIL or your local EU supervisory authority.
PRIVACY POLICY OVERVIEW
This Privacy Policy informs users of lecardinal.com about how Hôtel Le Cardinal collects and retains information relating to your browsing.
COOKIES
What is a Cookie?
A cookie is a small text, image, or software file stored on your device (subject to consent).
Purpose of Cookies
- Recognize users
- Secure connections
- Adapt page content
- Improve browsing and comfort
Duration of Validity
Cookies are retained for a maximum of 13 months. After this, consent must be renewed.
User Rights Regarding Cookies
You may configure your browser to manage cookies. Instructions for major browsers are available online (Internet Explorer, Safari, Chrome, Firefox, Opera, iOS, Android, etc.).
GENERAL TERMS OF SALE
Warnings
- Reservations must be made by persons aged 18 or over
- A maximum of 7 rooms per reservation
- Group bookings: contact reception@cardinalparis.com
- Fraudulent or incomplete reservations will be cancelled at the customer’s expense
Article 1 – Purpose
Defines the rights and obligations of parties for online reservations.
Article 2 – General Provisions
Conditions apply as long as services are online. The hotel reserves the right to modify them at any time.
Article 3 – Online Contract Formation
Describes the reservation steps, confirmation, and formation of the contract.
Article 4 – Prices
Prices are displayed in euros (€) and include VAT. Tourist tax is payable directly at the hotel.
Article 5 – Payment
Requires valid credit card details. Pre-authorizations may occur before arrival.
Article 6 – Cancellation or Modification
Prepaid bookings are non-refundable and non-changeable. Other bookings can be modified or cancelled by email only.
Article 7 – Accommodation
In case of unavailability, a similar hotel of equivalent category will be provided.
Article 8 – Stay at the Hotel
Guests must fill in a police form and present valid ID.
Article 9 – Exclusions of Liability
Photos are non-contractual. The hotel is not liable in case of force majeure, network issues, or customer fault.
Article 10 – Right of Cancellation / Errors
Hôtel Le Cardinal reserves the right to refuse or correct erroneous reservations.
Article 11 – Complaints
Complaints must be submitted within 8 days of departure.
Article 12 – Force Majeure
Suspends obligations without liability for either party.
Article 13 – Respect for Privacy
Details on data sharing, payment processing, and marketing consent. You can opt out of communications at any time via the unsubscribe link.
Article 14 – Proof Agreement
Electronic acceptance is equivalent to a handwritten signature.
Article 15 – Settlement of Disputes
French law applies. Unresolved disputes fall under the Tribunal de Grande Instance de Paris. Customers can also use the European Online Dispute Resolution platform.
Contact: reception@cardinalparis.com
Website: lecardinal.com
Address: Hôtel Le Cardinal – 3 Rue du Cardinal Mercier, 75009 Paris
